Privacy Policy for WeVet.in
Last Updated: [18/10/2025]
1. Introduction
Welcome to WeVet.in (“we,” “our,” or “us”). We are committed to protecting your privacy and the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website wevet.in and our automated veterinary assistance System (collectively, the “Service”).
By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Service.
Contact Information:
- Email: info@wevet.in
- Phone: +91 9106500642
- Address: Morbi, Gujarat, India.
2. Information We Collect
We collect several types of information to provide and improve our Service.
a) Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Name and Contact Information (e.g., email address, phone number)
- Professional Details (e.g., veterinary license number, clinic name, area of specialization)
- Account Credentials (e.g., username, password)
b) Patient and Clinical Data: This is non-personal data related to the animals you are treating. It may include:
- Patient species, breed, age, weight
- Medical history, symptoms, and clinical signs
- Diagnostic hypotheses, treatment plans, and drug dosages generated through the System
Important: We treat this clinical data with the highest confidentiality. It is processed algorithmically to generate outputs for your professional use and is not used to identify any individual animal owner.
c) Usage Data: We automatically collect information on how the Service is accessed and used. This may include your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide, operate, and maintain our Service
- To generate diagnostic, dosage, and treatment plan outputs using our automated System
- To manage your account and authenticate you as a user
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of the Service
- To detect, prevent, and address technical issues
4. Legal Basis for Processing (Under GDPR and similar frameworks)
We process your information based on the following legal grounds:
- Performance of a Contract: To fulfill our obligations under the Terms of Use you agree to when using the Service.
- Legitimate Interests: For our legitimate business interests in improving and promoting our Service, provided your fundamental rights are not overridden.
- Consent: Where required by law, we will obtain your consent before processing your data for specific purposes.
5. Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), such as cloud hosting providers, data analytics providers, and customer support platforms. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfer: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
6. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Data Security
The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including encryption and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use strong security measures, we cannot guarantee its absolute security.
8. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
9. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at the details provided above.
10. Children’s Privacy
Our Service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@wevet.in
- By phone: +91 9106500642
- By mail: Morbi, Gujarat, India.
